Lost/Stolen Cards

For Lost/Stolen/Compromised ATM or Debit Cards (Visa CheckCard), contact:

  • Weekdays, 8AM – 5PM ET and Saturdays 9AM – 12PM ET: (231) 547-4411
  • After business hours: (800) 383-8000

For Lost/Stolen/Compromised Credit Cards, contact:

  • Weekdays, 8AM – 5PM ET and Saturdays 9AM – 12PM ET: (231) 547-4411
  • 24-hour customer service: (800) 423-7503

Peace of Mind. Ultimate Control.

Brella puts you in control to better protect your Charlevoix State Bank debit cards. (service not available for ATM only cards)
  • Turn Your Card OFF and ON
  • Receive instant real-time transaction alerts (via text or email)
  • Control Use
  • Prevent Fraud
Download the free app from the App Store or Google Play!
 
 Download Apple App Download Google Play App

Brella logo

 
 
SecurLOCK Equip puts you in control to better protect your Charlevoix State Bank credit cards.
  • Turn Your Card OFF and ON
  • Receive instant real-time transaction alerts
  • Control Use
  • Prevent Fraud
Download the free app from the App Store or Google Play!
 
 Download Apple App  Download Google Play App
 
SecurLock Equip